Terms and Conditions

Terms and Conditions

of the company K + L Market s.r.o., ID No.: 22637613, with registered office at Blatenská 1073/27a, 326 00 Plzeň, for the sale of goods on the online shop yuzee.cz

Information you should not overlook:

You can choose the payment method and delivery option during the ordering process.

By pressing the "Buy" button, you enter into a purchase contract with us for the goods and are obliged to pay us the purchase price.

The consumer customer has the right to withdraw from the purchase contract without giving reasons within 14 days. If you are a member of the loyalty program "My Yuzee" you have the right to withdraw from the purchase contract within 30 days.
The protection of our customers' personal data is very important to us. For information on what personal data we process, why, and how, please refer to our personal data processing policy

WHO IS THE SELLER?

K+L Market s.r.o.
Headquarters: Blatenská 1073/27a
326 00 Plzeň

ID: 22637613
DIC: CZ22637613

Company registered in the Commercial Register C 46381/KSPL Regional Court in Pilsen

WHERE CAN YOU FIND US AND HOW CAN YOU CONTACT US?

Where else can you find us:

-> In person at our Yuzee Expedition Warehouse at Blatenská 1073/27a, opening hours 08:00 - 14:00 on weekdays

+420 725 980 935
E-mail: info@yuzee.cz

WHAT ARE THE OTHER TERMS THAT ARE REPEATED IN OUR GENERAL TERMS AND CONDITIONS?

Email: the customer's email address provided in the user account, order or other form;

e-shop: our online shop, which we operate on our website;

contract of sale: an obligation containing a number of rights and obligations - between us as the seller and you as the buyer - which we enter into together on the basis of your ordering our goods on our website;

Civil Code Act No. 89/2012 Coll., Civil Code;

entrepreneur a natural person or a legal person who carries out a continuous business activity - in his/her own name, on his/her own account and for profit; we are guided by the principle that a customer who provides his/her ID number / VAT number or company details in the order legally deals with us as an entrepreneur;

a consumer, any natural person who legally acts without any connection with his business or independent exercise of his profession;

GTC these general terms and conditions, i.e. the rules that bind us and you when concluding a purchase contract;

website internet address yuzee.cz;

the customer is you, the buyer, whether you are a consumer or a business.

WHAT DO WE HAVE TO TELL ALL CUSTOMERS BEFORE ENTERING INTO A PURCHASE CONTRACT?

A description of our goods, including their main features, can be found on our website.
The prices of the goods are inclusive of VAT, including statutory charges.
We do not charge any additional costs for telecommunications (e.g. if you call us on our telephone number, you will only pay your normal telephone call rate).
Seller's authorization and controlling authorities. The Seller is authorised to sell the Goods under a trade licence. Trade control is carried out within the scope of its competence by the relevant trade authority. Supervision of the protection of personal data is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No 634/1992 Coll., on Consumer Protection, as amended.
Illustrative nature of the photographs of goods. All photographs on the website are for illustrative purposes only.
Goods, price, costs.
Payment options. The specific terms of payment methods and shipping options are described in more detail during the order itself or on our website. We will deliver the goods to you via the carrier you choose from the options we offer.
Order binding. By submitting an order by pressing the button to complete the order in our online store, the customer creates a binding order, which binds the customer to payment. The Customer has the opportunity to review and correct or change his order before submitting it, as described in more detail in Section 7 of these GTC.
Bindingness of GTC. By submitting an order, you also confirm that you have read the text of these GTC.
Customer's rights under defective performance. The Customer's rights under defective performance (CLAIMS) or warranty and the conditions for exercising them are described in section 12 of these GTC and following.

WHAT DO WE NEED TO TELL CONSUMERS BEFORE ENTERING INTO A PURCHASE CONTRACT?

For a contract of sale, from the date of receipt of the goods; or
in the case of a contract of sale with delivery in multiple units/parts, from the date of receipt of the last delivery of the goods; or
in the case of a contract of sale involving regular recurring deliveries of goods, from the date of receipt of the first delivery of goods;
The right to withdraw from the purchase contract. The Consumer Customer shall have the right to withdraw from the Purchase Agreement without giving reasons (unless otherwise stated) within a period of 14 days (30 days for My Yuzee members) commencing at the latest:

that the consumer has the right to withdraw from the purchase contract even before the time specified in Articles 5.1.1 to 5.1.3 by notifying us of his/her intention to withdraw from the purchase contract by any unambiguous declaration, for example by filling in and sending the withdrawal form or by sending it to our e-mail: info@yuzee.cz or in any other way.

WHEN IS IT NOT POSSIBLE TO WITHDRAW FROM THE PURCHASE CONTRACT?

The consumer is not entitled to withdraw from the following contracts:

On the delivery of goods that have been modified and/or created at the customer's request or for his/her person;
the delivery of goods whose price depends on financial market fluctuations beyond our control, which may occur during the withdrawal period;
the delivery of perishable goods or goods which have been irreversibly mixed with other goods after delivery;
the supply of goods in sealed packaging which the consumer has removed from the packaging and which, for health or hygiene reasons, is not suitable for return after the consumer has broken it;
the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for their supply;
the provision of services, if they have been provided in full; in the case of a supply for consideration, only if the supply has begun with the consumer's prior express consent before the expiry of the withdrawal period and the trader has informed the consumer before the conclusion of the contract that the provision of the supply shall extinguish the right of withdrawal;
for urgent repair or maintenance to be carried out at a place designated by the consumer at his express request; however, this shall not apply to the carrying out of repairs other than those requested or the supply of goods other than spare parts necessary for the repair or maintenance;
the delivery of digital content, unless it has been delivered on a tangible medium and has been delivered with your prior express consent before the expiry of the withdrawal period and we have informed you before the conclusion of the purchase contract that in this case you do not have the right to withdraw from the purchase contract,
and in the other cases listed in Section 1837 of the Civil Code.
Obligation of the consumer when withdrawing from the purchase contract. If the consumer withdraws from the purchase contract, he/she is obliged to send back to us the goods acquired under the purchase contract from which he/she has withdrawn within 14 days from the moment of withdrawal. The consumer customer is obliged to send back or return the goods complete, i.e. including all supplied accessories, all documentation, clean, undamaged and, as far as possible, including the original packaging, in the condition and value in which they were received.
Reduction in value of goods. In the event of withdrawal from the Purchase Contract, the Customer shall be liable for any diminution in value of the returned goods or returned goods which has occurred as a result of the handling of the goods in a manner other than that necessary to become familiar with the nature, characteristics and functionality of the goods. In the event that damaged or incomplete goods are returned to us, we will set off our claim for damages against the purchase price you are claiming back. We will always assess the specific case to determine the extent of damage, deterioration of the goods and determine the corresponding reduced value. We will inform you of these steps by the email or telephone number provided.
Withdrawal from the purchase contract. The easiest way to withdraw from the purchase contract is through our online form.If you choose this method of returning the goods, we allow return collection using our chosen carrier. After completing our form, you will receive a return code which will also be sent to your email address. Finally, you will take the returned goods to the carrier according to the instructions in the email. In the case of this method of returning the goods when withdrawing from the purchase contract, the shipping costs are covered by us. If you wish to return the goods upon withdrawal from the purchase contract by another carrier or method, then you must for the shipping at your own expense.
Of course, you always have the option of withdrawing from the purchase contract by another unequivocal statement. For example, you can call our customer service line, write us an email or fill in the withdrawal forms and send them to our email info@yuzee.cz. Once you have withdrawn from the Purchase Contract, we will send you an acknowledgement of receipt of this withdrawal notice or ask you for the details needed to process this request.
Refund of Purchase Price. If you withdraw from the Purchase Contract within the withdrawal period, we are obliged to refund any money to the consumer, using the same payment method as when you received the money or to the account of your choice, within 14 days of withdrawal from the Purchase Contract. Please note that we are only entitled to refund your money when we receive the returned goods back from you or you can reliably prove that the returned goods have been sent to us.
Complaints. We handle consumer complaints out of court by emailing info@yuzee.cz
Out-of-court dispute resolution. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from a purchase contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the customer under the purchase contract.
The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
Reviews can be uploaded via Heureka or Goods. Reviews can be uploaded by customers who have been verified by us as having actually purchased goods from us. The customer will receive the link to insert the review electronically, unless he has not consented to its sending.
False or incomplete reviews. We reserve the right not to publish customer reviews that are untrue, contain inappropriate language or are unrelated to the goods purchased.
Injury caused by incorrect or incomplete information. We disclaim any liability for damage caused by incorrect or incomplete information or advice, especially in cases where the achievement of a certain result depends on the actions of the addressee or other persons, or on uncontrollable facts or chance.

REGISTRATION, USER ACCOUNT

You can shop with us without registering. If you choose to register, you will have a better overview of your order history, new order status, etc. You can register as a customer on the website by filling in the registration form. To create a registration, it is necessary to confirm that you have read the contents of these GTC and the personal data processing policy.
Obligation to provide true and correct information. When registering on the website of the shop and when ordering goods, the customer is obliged to provide correct and truthful information. The customer is obliged to update the information provided in the user account when making any changes. The information provided by the customer in the user account and when ordering goods is considered correct by the seller.
User Account. You may access your user interface (the "User Account") using your email address and selected secure password to, among other things, place orders for Goods.
User Account Lockout. Customer shall maintain the confidentiality of the information necessary to access its User Account. The Customer is not entitled to allow third parties to use the User Account. We may block a user account after 3 unsuccessful login attempts. We do this for security reasons, in particular to prevent misuse of your user account. If your user account is blocked, please contact us at info@yuzee.cz.
It is possible to cancel your user account when you are not using it. We may cancel a user account, in particular if the customer does not use his/her user account for more than 1 year or if the customer breaches his/her obligations under the purchase agreement as amended by these GTC. Necessary maintenance. The Customer acknowledges that the User Account may not be available continuously, in particular with regard to necessary maintenance.

HOW TO ORDER AND CONCLUDE THE PURCHASE CONTRACT

Creating an order. By placing the goods in the shopping cart, selecting the method of transport and payment for the selected goods and filling in the contact and billing information, the customer creates his order on the e-shop.
Features of the goods. The customer is obliged to familiarize himself with the characteristics, type and recommended use of the goods before completing the order. By placing an order, the customer confirms that he/she has read and understands this information.
Checking the order. Before finalizing the order, the customer is allowed to check and change the information he has entered in the order.
Order Shipment Process. The order is shipped by clicking on the order completion button and the order process is completed. By submitting an order, the customer confirms that he/she has agreed to these terms and conditions and has read our privacy policy.
The truthfulness of the data filled in the order. The information provided in the order is considered correct by the Seller. If, during the processing of the order, it is found that obviously false or incomplete data has been used, we may refuse the order, of which you will be notified by email. The customer may be held liable for any damage caused by providing deliberately false or incorrect information.
Additional order confirmation by the customer. The Seller is entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the Customer for additional confirmation of the order (for example by e-mail or telephone) and is also entitled to ask the Customer to clarify the correctness of the choice of the quantity of goods.
When is the purchase contract concluded? The conclusion of the purchase contract occurs at the moment of pressing the button to complete the order.
Confirmation of the order by the seller. The customer who completes the order will receive an automatic confirmation of delivery of the order from us to the e-mail address. The customer will receive a copy of the concluded purchase contract, i.e. the current version of these GTC. The consumer customer will also receive a sample form for withdrawal from the purchase contract.
Obligations of the Seller. By concluding the purchase contract, we undertake to hand over the purchased goods to you and to enable you to acquire ownership of the goods.
Obligations of the Buyer. By entering into the contract of sale, you undertake to take delivery of the goods and to pay us the price of the goods.
Means of distance communication. The customer agrees to the use of remote means of communication in concluding the purchase contract. The costs incurred by the customer in using remote means of communication in connection with the conclusion of the purchase contract (internet connection costs, telephone call costs) are borne by the customer, and do not differ from the basic rate.
Telephone order. If you order goods by telephone, we will request an e-mail from you to receive confirmation of the creation of the order, including the total price for the goods and the costs associated with the packaging and delivery of the goods chosen by the customer, together with these general terms and conditions and the policy on the processing of personal data, the form for withdrawal from the purchase contract. It will not be possible to complete the order without the customer's email. The conclusion of the purchase contract will take place when the confirmation of receipt of the order is delivered to your e-mail address indicated in the order.

PRICE OF GOODS AND PAYMENT METHODS

All prices of the goods are quoted in Czech crowns (CZK) including VAT. The price of the goods is valid for the period for which it is displayed on the e-shop website, but this does not mean that we cannot conclude a purchase contract with some of our customers on individually negotiated terms.
Payment method. You may pay us the price of the goods and any costs associated with the delivery of the goods under the contract of sale by the methods specified in the second step of the order, namely:

online credit card;
by bank transfer;
cash or credit card to the carrier (cash on delivery);
Click to Pay (GoPay);
Apple Pay (users who have an Apple device); Google Pay;

The customer chooses the method of payment and delivery during the order process.

Deposit on the price of the goods. We may require the customer to make a deposit or other similar payment.
Shipping costs. You can also find information about the costs associated with the delivery of goods on our e-shop website. The amount of the costs associated with the delivery of the goods will depend mainly on the carrier or shipping methods chosen. The weight of the goods ordered may also affect the shipping cost. The shipping cost will be automatically calculated after you add the goods to your cart. Therefore, to find out the shipping price, just add the goods to the cart. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
The price for packaging and other costs associated with the order. Together with the purchase price, the customer is also obliged to pay us any costs associated with packaging and any surcharge for the chosen payment method. Before the binding completion of the order, the customer will be informed of the final price including the cost of packaging, any additional costs and also the cost of shipping.
Discounts on the price of the goods. Any discounts on the price of goods granted by us to customers cannot be combined with each other. The e-shop only allows the insertion of one discount code.
Unrealistic price of goods. In the event of displaying an unrealistic price of 0 CZK (in words: zero Czech crowns) or displaying a highly non-marketable price, where a non-marketable price is considered to be a price that is below our purchase price, we reserve the right to remove this item from the order (i.e., to withdraw from the purchase contract or to partially withdraw from the purchase contract concerning goods with a highly non-marketable price). The customer will be informed of this fact by email to.
Invoice form. We agree that invoices will be sent electronically, to the following email address.
Gift Vouchers. We offer our customers the possibility to purchase gift vouchers in printed form and in electronic form in the value that we will currently offer on the e-shop. Each voucher has its own unique code and will be sent to your e-mail after payment of the purchase price. It is always possible to use the full amount of the voucher, not to use it in parts. The electronic voucher is valid for 12 months from the date of purchase. A printed voucher has a marked validity, which will be indicated on the voucher in the e-shop shopping cart (it is usually less than 1 year). In order to redeem a gift voucher on the website, you must fill in the field in the "basket" section to enter the unique gift voucher code. The value of the gift voucher is deducted from the total price of your purchase in the basket. We allow you to combine the unique gift voucher code with other offers on the e-shop (subject to entering the discount code during checkout). Forgery or alteration of the voucher is not permitted. Forgery may also be a criminal offence. It is not possible to withdraw from the purchase contract if the gift voucher has already been used.

EVERYTHING YOU SHOULD KNOW ABOUT THE DELIVERY OF THE GOODS

Time of delivery. If the goods are stated to be in stock, then we will normally dispatch the goods with a delivery time of 3 working days from receipt of the order, or other time if stated on the goods. In doing so, we undertake to deliver the goods within a maximum of 30 days from the time of conclusion of the purchase contract. This delivery time does not apply to goods that are modified at the customer's request (in these cases, the delivery time will always be individually agreed). It also does not apply to goods that are in stock with the supplier (we usually deliver within 14 days) or only in production (in exceptional cases, the delivery time may be several months - in this case, we will always deal with you individually and offer you a possible exchange for similar goods, cancellation of the order and refund). Sometimes we may find that goods marked "in stock" sell out in a short space of time. Should a situation arise where we run out of goods and are unable to deliver the goods you have ordered within the time specified, then we will contact you to agree the next course of action. If the goods are stated to be "On Order", we will negotiate the delivery time with you individually as delivery depends on the capabilities of our subcontractor. Despite the stated delivery time, we always try to prepare and deliver the order to the customer as soon as possible.
Receipt of goods. When the goods are delivered to the customer, the goods are handed over by us at the moment the carrier hands over the goods to the customer at the delivery point (usually the first door/gate/gate at the delivery point designated by the customer). It is at the moment of receipt of the goods by the customer that the risk of damage and accidental deterioration of the purchased goods passes to the customer. In the case of personal collection by the customer, the goods shall be deemed to have been delivered at the moment of collection by the customer or another person designated by the customer.
Cost of special mode of transport. In the event that a method of transport is agreed upon at the customer's special request, the customer bears the risk and any additional costs associated with this method of transport.
Re-delivery and associated costs. In the event that, for reasons on the customer's side, it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the customer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery. If the buyer does not take delivery of the goods delivered on delivery once, the seller is entitled to claim compensation for the costs of redelivery at the request of the buyer. At the same time, the Seller is entitled to require the Buyer to pay in advance for the next order in order to protect its interests and prevent damage.
Damage that may be incurred by the seller by not taking delivery of the goods. If the consumer customer fails to take delivery of the goods when the goods are delivered by the carrier, the goods are subsequently returned to the seller and at the same time the consumer customer fails to withdraw from the purchase contract within 14 (30 days for My Yuzee members) days of the unsuccessful delivery of the goods, the seller is entitled to claim from the customer the costs charged by the carrier for delivery of the goods back to the seller. This cost constitutes damage to the seller which has been caused by the breach of the customer's legal obligations within the meaning of section 2913 (1) of the Civil Code. The seller is also entitled to charge a storage fee of CZK 200 (two hundred Czech crowns) and the seller is also entitled to withdraw from the purchase contract.

Non-acceptance of goods in relation to the entrepreneur. If the entrepreneur customer does not take delivery of the goods when they are delivered by the carrier and the goods are subsequently returned to us as the seller, we are entitled to claim from the entrepreneur customer the costs charged by the carrier for delivery of the goods back to our address. This cost constitutes damage for the seller which has been caused by the breach of the legal obligations of the customer-entrepreneur within the meaning of Section 2913 (1) of the Civil Code. The seller is also entitled to charge a storage fee of CZK 200 (two hundred Czech crowns) and is also entitled to withdraw from the purchase contract.
Possibility of set-off of claims. We are entitled to unilaterally set off the claim for payment of the storage costs and the claim for compensation for damages for breach of the customer's legal obligations under this part of the GTC against the customer's claim for refund of the purchase price in accordance with § 2913 of the Civil Code.
Customer's obligation upon receipt of the goods. The customer is obliged to inspect the goods upon receipt and to ascertain their characteristics (in particular whether the customer has received the correct type of goods, whether the goods are of the agreed quality, whether the goods contain everything in their packaging that the instructions say they should contain). In the event of visible damage to the consignment by the carrier, the customer is obliged not to accept such consignment from the carrier at all. We shall not be liable for any damage caused by the carrier or late delivery of the goods, whatever the reason for the delay.

RETENTION OF TITLE

Full payment of the purchase price. We reserve title to the goods to our customers until the purchase price has been paid in full in accordance with the relevant contract of sale. This means that if you do not pay the purchase price, you do not become the owner of the goods in question.
Reservation against business customers. For business customers, we reserve ownership of the goods until all debts owed to us by them have been paid. The customer must handle the goods subject to retention of title with due care and insure them sufficiently, at their expense, for the value of new goods in the event of damage.

WITHDRAWAL FROM THE CONTRACT OF SALE

The consumer's right to withdraw from the purchase contract. The consumer's right to withdraw from the contract of sale shall be governed by the provisions set out in section 5 of these GTC.
The right of the entrepreneur to withdraw from the purchase contract. Business Customers have the right to withdraw from the Purchase Contract as permitted by applicable law. An entrepreneur customer does not have the right to withdraw from the purchase contract without giving any reason within 14 days (even in the case of an entrepreneur customer as a member of My Grizly), this right belongs only to the consumer. If the entrepreneur customer returns the goods to us and there is no complaint of defects according to the Civil Code, we inform the entrepreneur customer that we may charge them for the storage costs of these goods according to clauses 9.6 and 9.7 of these GTC and we will also invite the entrepreneur customer to take back these goods.
Unpaid purchase price. If the customer has not paid the purchase price properly and on time, we may withdraw from the purchase contract.
Out of Stock Procedure. We are entitled to withdraw from the Purchase Contract due to out of stock of the goods or due to unavailability of the ordered goods. Furthermore, we may withdraw from the purchase contract in particular if the customer refuses to accept the goods.
Gift. If the customer receives a gift together with the goods and subsequently withdraws from the purchase contract with us, the customer is obliged to return the gift to us. The gift contract between us and the customer is therefore concluded with the so-called resolutive condition that if the customer withdraws from the purchase contract, the gift contract with respect to such gift shall cease to be effective.

WHAT IF THE GOODS ARE DEFECTIVE

Reference to the Civil Code. The rights and obligations of the contracting parties with regard to rights arising from defective performance are governed by the relevant generally binding legal provisions (in particular Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code).
Reference to the Complaints Procedure. Further rights and obligations of the parties relating to our liability for defective goods are regulated in our Complaints Code.

PROTECTION OF PERSONAL DATA

Personal data processing policy. The protection of our customers' personal data is very important to us. The rules for handling personal data and the rules for sending commercial communications are regulated in our Personal Data Processing Policy.
Business communications. We send commercial communications to the customer's email address with an offer of related services (commercial communications to customers). The email address is personal data and is processed in accordance with Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) for the purpose of sending commercial communications based on our legitimate interest to promote our similar products and services. The customer may opt out of receiving commercial communications at any time.
We use so-called cookies, which may be stored on the end device (either on the basis of consent or to protect our legitimate interests). The customer can set preferences directly on our website, where they can find information about the use of cookies.

HIGHER POWER

What is Force Majeure. For the purposes of these GTC, force majeure is any event independent of the Seller's will which prevents the Seller from fulfilling its obligations and which could not have been foreseen or its consequences averted or overcome. Force majeure shall include, in particular, natural disaster, fire, explosion, flood, earthquake, terrorist attack, war, strike or other events beyond the control of the parties.
Exclusion of liability of the Seller. During the period of force majeure, the Seller shall not be liable for the non-performance of its obligations under the Purchase Contract, and consequently these GTC.

WHAT YOU SHOULD KNOW IN CONCLUSION

What law governs our legal relationship? The legal relationship between us shall be governed by the law of the Czech Republic, in particular the Civil Code. This also applies if there is an international element. However, we are aware that the consumer cannot be deprived of the protection afforded by the provisions of the law of the country of his habitual residence by this choice.
Commitment to respect consumer rights. In the event of an unintentional conflict between the provisions of these GTC and statutory provisions for the protection of consumers, these provisions shall prevail and the Seller undertakes to comply with them as such.
Invalid or ineffective provisions of the GTC. If any provision of the GTC is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
International element. If there is an international element, we mutually undertake that the legal relationship between us will be governed by the law of the Czech Republic, in particular the Civil Code. However, this choice of law in accordance with Article 3 of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations ("Rome I") does not deprive the consumer of the protection afforded by the provisions of the law of the country of his habitual residence pursuant to Article 6(2) of the Rome I Regulation.
Exclusion of the Vienna Convention. The Parties agree to expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods (United Nations Convention on Contracts for the International Sale of Goods, or the Vienna Convention), in accordance with Article 6 of that Convention.
Disputes and jurisdiction. The Parties further agree that the courts of the Czech Republic for the district of Prague shall always have local and subject matter jurisdiction to settle any disputes arising from the Purchase Contract where an international element is present. This is without prejudice to the rights of consumers under special legislation. The contractual language shall be Czech.
Archiving of the purchase contract. The Purchase Contract as amended by the GTC is archived by us in electronic form and is not accessible to third parties.
Form for withdrawal from the purchase contract. An electronic withdrawal form is an integral part of these GTC.
If we agree on different conditions for the conclusion of the purchase contract. The provisions of the GTC are an integral part of the purchase contract. Provisions deviating from the GTC may be agreed in the purchase contract. The deviating provisions in the purchase contract take precedence over the provisions of the GTC.
Acceptance of the GTC is necessary for the conclusion of the purchase contract. Acceptance of these GTC is voluntary, but is necessary for the creation of a user account or order by the customer.
Validity of the GTC. These GTC are effective as of July 1, 2025 and supersede the previous terms and conditions.